How to Fix Sims 4 Download Stuck on Finalizing Mac
If you are a fan of The Sims 4, you probably know how frustrating it can be when your game download gets stuck on finalizing on your Mac. This problem can prevent you from playing the game or accessing the latest updates and packs. But don't worry, there are some possible solutions that you can try to fix this issue.
sims 4 download stuck on finalizing mac
In this article, we will explain what causes Sims 4 download stuck on finalizing Mac, and how to fix it using different methods. We will also answer some frequently asked questions related to this topic. So, let's get started!
Solution 1: Repair the game in Origin
One of the simplest and most effective solutions is to repair the game in Origin. This will scan your game files for any errors or missing data, and fix them automatically. To do this, you need to log in to Origin as an administrator and follow these steps:
Open Origin and go to My Game Library.
Right-click on The Sims 4 icon and select Repair.
Wait for the process to complete. It may take some time depending on your internet speed and game size.
Launch The Sims 4 and see if the problem is solved.
Solution 2: Restart your computer and check the update
Sometimes, a simple restart can solve many problems with your computer and applications. Restarting your computer can refresh your system and clear any temporary files or processes that may interfere with your game download. To do this, follow these steps:
Close Origin and any other applications that you are not using.
Click on the Apple menu and select Restart.
Wait for your computer to reboot.
Open Origin and check if the update is complete or not.
Solution 3: Move your Sims 4 game folder and clear the cache
Another possible solution is to move your Sims 4 game folder out of DocumentsElectronic Arts to another location, and clear the cache files in Origin and in your game folder. This can help you fix any corrupted or conflicting files that may cause the download to get stuck. To do this, follow these steps:
How to move your Sims 4 game folder
Open Finder and go to DocumentsElectronic Arts.
Find the folder named The Sims 4 and right-click on it.
Select Move to Trash or drag it to the Trash icon.
Go to the Trash and right-click on The Sims 4 folder.
Select Put Back or drag it to another location, such as your Desktop or an external drive.
How to clear the cache
Open Origin and go to Preferences.
Click on the Advanced tab and click on Delete All Game Installers.
Click on Yes to confirm.
Close Origin and go to Finder.
Press Command + Shift + G and type /Library/Caches in the box.
Delete the folders named com.ea.Origin and com.ea.Origin.WebHelperService.
Go back to Finder and press Command + Shift + G again.
Type /Library/Application Support/Origin in the box.
Delete the file named DownloadCache.db.
Solution 4: Uninstall and reinstall Origin
If none of the above solutions work, you may need to uninstall and reinstall Origin completely from your Mac. This can help you get rid of any corrupted or outdated files that may affect your game download. To do this, you need to follow these steps:
How to uninstall Origin "the hard way"
Close Origin and any other applications that you are not using.
Open Finder and go to Applications.
Find the Origin app and drag it to the Trash icon.
Empty the Trash by right-clicking on it and selecting Empty Trash.
Go to Finder and press Command + Shift + G.
Type /Library in the box and click Go.
Delete the following files and folders if they exist:
/Application Support/Origin
/Caches/com.ea.Origin
/Caches/com.ea.Origin.WebHelperService
/Preferences/com.ea.Origin.plist
/Preferences/com.ea.Origin.WebHelperService.plist
How to reinstall Origin
Go to and download the latest version of Origin for Mac.
Double-click on the downloaded file and follow the instructions to install Origin on your Mac.
Log in to Origin with your account credentials and go to My Game Library.
Find The Sims 4 icon and click on Download or Update, depending on your situation.
Solution 5: Try alternative methods
If you still have trouble with Sims 4 download stuck on finalizing Mac, you can try some alternative methods that have been suggested by EA_Darko, a community manager at EA Help. These methods include clearing Origin cache and deleting temp files, opening the ports for Origin, and enabling Safe Mode Downloading in Origin. Here is how to do them:
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How to clear Origin cache and delete temp files
Open Finder and press Command + Shift + G.
Type /Library/Caches in the box and click Go.
Delete the folder named com.ea.Origin.
Go back to Finder and press Command + Shift + G again.
Type /private/var/folders in the box and click Go.
Open each folder and subfolder until you find a folder named tmp.
Delete the files that start with Origin or com.ea.Origin in the tmp folder.
How to open the ports for Origin
Open System Preferences and click on Security & Privacy.
Click on the Firewall tab and click on the lock icon to make changes.
Enter your administrator password and click Unlock.
Click on Firewall Options and click on the plus sign (+) to add an application.
Find and select Origin from the Applications folder and click Add.
Make sure that Origin is allowed to accept incoming connections.
Click OK and close System Preferences.
How to enable Safe Mode Downloading in Origin
Open Origin and go to Preferences.
Click on the Diagnostics tab and check the box next to Safe Mode Downloading.
Click on Restart Origin to apply the changes.
Conclusion
We hope that this article has helped you fix Sims 4 download stuck on finalizing Mac. This problem can be caused by various factors, such as corrupted game files, outdated Origin client, or network issues. However, there are some possible solutions that you can try, such as repairing the game in Origin, restarting your computer, moving your game folder and clearing the cache, uninstalling and reinstalling Origin, or trying some alternative methods. You can also contact EA Help for more assistance if none of these methods work for you.
To avoid this problem in the future, we recommend that you keep your Origin client and your game updated, check your internet connection before downloading or updating the game, and avoid interrupting the download process. We hope that you enjoy playing The Sims 4 on your Mac without any issues!
FAQs
Here are some common questions and answers related to Sims 4 download stuck on finalizing Mac:
Why does Sims 4 download stuck on finalizing Mac?
Sims 4 download stuck on finalizing Mac can happen due to various reasons, such as corrupted game files, outdated Origin client, network issues, or insufficient disk space. The download process may get stuck at a certain percentage or show an error message. This can prevent you from playing the game or accessing the latest updates and packs.
How long does it take to finalize Sims 4 download on Mac?
The time it takes to finalize Sims 4 download on Mac depends on several factors, such as your internet speed, your game size, and your computer performance. Normally, it should not take more than a few minutes to finalize the download after it reaches 100%. However, if you encounter any problems or errors during the download process, it may take longer or get stuck indefinitely.
How do I know if my Sims 4 download is complete on Mac?
You can check if your Sims 4 download is complete on Mac by opening Origin and going to My Game Library. If your download is complete, you should see a Play button next to The Sims 4 icon. You can also hover over the icon and see the status of your download. If your download is not complete, you may see a Resume button or an Update button instead of a Play button.
What are some other common Sims 4 errors on Mac and how to fix them?
Some other common Sims 4 errors on Mac are:
Sims 4 won't launch or crashes on Mac: This can be caused by incompatible mods or custom content, outdated game version, corrupted game files, or insufficient system requirements. You can try disabling mods or custom content, updating your game and your Mac OS, repairing your game in Origin, or lowering your graphics settings to fix this issue.
Sims 4 origin not running error on Mac: This can be caused by outdated Origin client, network issues, or antivirus software blocking Origin. You can try updating your Origin client, checking your internet connection, or adding Origin as an exception in your antivirus software to fix this issue.
Sims 4 origin not installed error on Mac: This can be caused by missing or corrupted Origin files, incorrect installation path, or insufficient disk space. You can try reinstalling Origin " "the hard way", changing the installation path, or freeing up some disk space to fix this issue.
Where can I find more help for Sims 4 issues on Mac?
If you need more help for Sims 4 issues on Mac, you can visit the following resources:
The official EA Help website, where you can find articles, guides, troubleshooting tips, and contact options for EA games, including The Sims 4.
The official EA Answers HQ forum, where you can ask questions, share your feedback, and join the community of other EA players and experts.
The official Sims 4 Mac forum, where you can find specific topics and discussions related to playing The Sims 4 on Mac.
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